Teams using SalesForce (SF) find it hard to “enter” data accurately while they actively “engage” with customers and prospects. Multi-tasking data entry while talking to customers adds to their cognitive load, erodes positive outcomes.
Measuring quality and motivation levels for teams are difficult. Leaders struggle to understand ways to engage their teams who engage with customers.
Customers receive conflicting information from different team members of the same company. This is due to issues with data quality and consistency.
SF Admins are the hardest working individuals. They are constantly bombarded with requests for changes. Most of those relate to data integrity, quality, training and engagement.
Provide consistent data quality. Reduce cognitive load and improve user engagement.
VEMP - Validate, Educate, Motivate & Promote good work. 0% code, 100% configurable. With confetti, badges, and points -- track, reward and notify good work through gamification.
Keep customers happy. Make sure all your sales and success reps have consistent info on rebates and discounts.
Track all campaigns so Salesforce admins and leads to get valuable insights and analytics. Gain effective insights on the effectiveness of various campaigns via metrics such as Pop rates, usage, and feedback insights. Enhance actionable intelligence for admins and leadership via analytics.