Buyers search & shop online. They have questions before, during and after their purchase. Sellers optimize their sites but fail to promote call-by-phone as an option. Sellers lack the resources, technology and infrastructure to handle such inbound calls.
View detailsTeams using SalesForce (SF) find it hard to “enter” data accurately while they actively “engage” with customers and prospects. Multi-tasking data entry while talking to customers adds to their cognitive load, erodes positive outcomes.
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